Privacy policy

This policy covers thespraygun.com, operated by The Spray Gun Autobody, 4245 Production Ct, Las Vegas, NV 89115. By using the site you agree to the practices described here.

Information you give us

When you request a callback, ask for a quote or contact us, we collect what you enter or tell us, which may include:

• Your name, phone number and email address
• Vehicle details, a description of the damage, and any photos you send
• Insurance or claim details, if you choose to share them
• Anything else you include in a message or phone call

Information collected automatically

Like most websites, we and our service providers automatically collect some technical information when you visit:

• Device, browser and general location (city or region) information
• Pages viewed, the page that referred you, and how you interacted with the site
• Advertising and campaign identifiers in the page address — such as Google click IDs (gclid) and UTM tags — which are saved with any form you submit so we know which ad or search led you to us
• Cookies and similar technologies used by Google for analytics and ad conversion measurement

How we use it

• To call you back, prepare estimates and carry out repairs
• To communicate with you, and with your insurer when you ask us to
• To keep records of enquiries and customer jobs
• To measure which ads, searches and pages bring in enquiries, and improve them
• To keep the site secure and working properly

Who we share it with

We do not sell your personal information. We share it only with:

• Service providers that help us run the business — form delivery, our customer-management system, website hosting, and Google (Analytics and Ads)
• Your insurance company or claims adjuster, when needed to handle your claim
• Authorities, where required by law or to protect our rights

Cookies and advertising

We use Google Ads conversion tracking, which uses cookies to tell us when a visit from an ad leads to a call or form submission. You can control cookies in your browser settings, and manage Google ad personalization at adssettings.google.com. Blocking cookies won’t stop the site from working.

How long we keep it

We keep enquiry and customer records for as long as needed to provide our services, handle warranty questions, and meet legal, tax and insurance obligations. After that we delete or anonymise them.

Security

We use reasonable safeguards to protect your information. No website or transmission over the internet is completely secure, so we can’t guarantee absolute security.

Your choices

You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. Nevada residents may also ask us not to sell their covered information — we don’t sell it, but you can still send a request. Contact us using the details below.

Children

This site is not directed at children under 13, and we don’t knowingly collect their personal information.

Links to other sites

Our site links to other websites, such as Google Maps and review platforms. Their privacy practices are their own.

Changes to this policy

We may update this policy from time to time. The “last updated” date above shows when it last changed.

Contact us

Questions or requests about your information:

• Phone: (702) 795-8686
• Email: photos@thespraygun.com
• Mail: The Spray Gun Autobody, 4245 Production Ct, Las Vegas, NV 89115