Home/FAQ

Questions
we hear daily.

Answers to the most common things people ask before they bring their car in. Don't see yours? Call us — we'll answer it.

Timing & turnaround

How long does a typical collision repair take?

Most collision repairs take 3–7 business days. Minor work — a bumper, a single panel — is often done in 2–3 days. Major frame or structural work can take 2 weeks or longer. We give you an honest estimate up front and update you every step of the way, by text or phone, whichever you prefer.

Can I get a same-day estimate?

Almost always, yes. Drop in during business hours and we'll write you up on the spot. If you can't make it in, text us photos of the damage and we'll send you a ballpark within the hour.

Do I need an appointment?

For estimates, no — walk-ins welcome Mon–Fri 7:30 AM – 5:00 PM. For drop-off and repair scheduling, an appointment helps us get you in faster. Schedule here or call.

Insurance & payment

Do you work with my insurance company?

Yes. We work with every major insurance carrier — State Farm, GEICO, Allstate, Progressive, USAA, Farmers, Liberty Mutual, Nationwide, AAA, Mercury, American Family, and dozens of regional carriers. We file the paperwork, handle supplements, and direct-bill your insurer. You don't have to talk to the adjuster — we do.

Do I have to use the shop my insurance recommends?

No. Nevada law gives you the right to choose any licensed body shop you want, regardless of what your insurance company suggests. We're happy to walk you through that conversation with your adjuster if you'd like.

What forms of payment do you accept?

Cash, all major credit cards, debit, ACH transfer, certified check, and direct-bill from insurance. We also have an online payment portal for added convenience.

Do you offer free estimates?

Yes — estimates are free, no obligation. You can call, drop in, or text us photos of the damage. Honest pricing, every time.

Paint & parts

Will the paint match my car perfectly?

Yes. We use a spectrophotometer to read your vehicle's existing color (factoring in age, sun fade, and panel) and we blend across adjacent panels when necessary so the repair is invisible. All paint work is backed by a lifetime workmanship warranty.

Do you use OEM (original equipment manufacturer) parts?

Yes — whenever appropriate, and especially on safety-critical components like airbag sensors, structural components, and crash beams. We will fight your insurance for OEM parts when it's the right call. Aftermarket parts are an option for non-safety items if you'd like to save money, but we always disclose the choice up front.

Can you do custom colors and graphics?

Yes. Two-tones, pearls, candies, metallics, pinstripes, fleet liveries, custom graphics — bring us a reference and we'll color-match. Our 65-foot booth is climate-controlled and down-draft, ideal for show-quality custom work.

Services & vehicles

Do you work on heavy-duty trucks and big rigs?

Yes. Our 65-foot spray booth — one of the largest in Nevada — fits semi-tractors, trailers, containers, water tanks, and full motorhomes. We have CDL drivers for pickup & delivery, vendor-compliant documentation, and long-running relationships with regional fleet operators.

Do you service motorhomes and RVs?

Yes. Class A, B, and C motorhomes, fifth wheels, travel trailers — including fiberglass repair, slide-out service, and gel-coat refinishing. Most Vegas shops can't accommodate RVs; we can.

Can you handle paintless dent repair (PDR)?

Yes. Hail damage, door dings, shopping-cart hits — paintless dent repair preserves your factory paint and resale value, saves 50–70% over traditional dent repair, and is often a same-day job. No insurance claim required for most jobs.

Do you offer free pickup & delivery?

Yes — anywhere in the Las Vegas valley. Licensed and insured drivers will pick up your vehicle from home, work, or the scene of the accident, and deliver it back when it's done. Flatbeds available for non-drivable vehicles.

The shop & warranty

Where are you located? What are your hours?

4245 Production Ct, Las Vegas, NV 89115. Monday–Friday 7:30 AM – 5:00 PM. Saturday by appointment. We serve the entire Las Vegas valley with free pickup and delivery. Get directions →

Do you offer a military discount?

Yes — active duty, reserve, veterans, and military families receive a discount on all paint and collision work. Just mention your service when you call. We've been a Nellis AFB partner since 2016.

What's your warranty?

Every Spray Gun repair includes a lifetime workmanship warranty for as long as you own the vehicle. If the paint or body work we did ever has an issue, we'll fix it — full stop.

Are you licensed and insured?

Yes — fully licensed in the state of Nevada, fully insured, and bonded. Our drivers carry commercial coverage on all pickup & delivery vehicles.

Still have questions?

Ask us anything.
No pressure.